2024 Program

Program

Wednesday 14 August

09:00 – 17:00 Registration | Concourse Area 7, MCEC (in front of Exhibition Bay 23)
18:00 – 20:00 Welcome Reception | Rivers Edge Events

Level 1, 18/38 Siddeley St, Melbourne (located 5 minutes’ walk from the MCEC in the World Trade Centre building)

Proudly sponsored by ORH

The Welcome Reception offers a prime opportunity for attendees to unwind, connect, and build relationships in a casual setting, creating a positive and collaborative atmosphere before the formal Congress program begins.

Always a highlight for Congress attendees, the reception will feature a welcome from the CAA and reception sponsor, drinks, and canapes.

Thursday 15 August

08:00 – 17:00 Registration | Goldfields Theatre Foyer
08:00 – 09:00 Networking Breakfast | Exhibition Hall (Enter via Door 11 – Exhibition Bays 21B, 22B, 23)

Proudly sponsored by Healthcare Software

Make the most of your Congress experience by attending the networking breakfast on the first day, an inclusive opportunity for all participants to casually break the ice, share ideas, and build essential professional connections before the start of formal sessions.

Room Goldfields Theatre
09:00 – 09:05 Welcome to Country
09:05 – 09:10 Welcome to the 2024 Council of Ambulance Authorities Congress

David Waters, Chief Executive, The Council of Ambulance Authorities

09:10 – 09:15 Host Service Welcome

Jane Miller, Chief Executive Officer, Ambulance Victoria

09:15 – 09:25 Safer Care Victoria Address

Louise Reynolds, Chief Paramedic, Safer Care Victoria

Leadership Excellence
09:25 – 10:00 Reducing misogyny and improving sexual safety in statutory UK ambulance services

Anna Parry, Managing Director, Association of Ambulance Chief Executives

10:00 – 10:35 Mining to Ambulance

Brendon Brodie-Hall, Chief Emergency Officer, St John WA

10:35 – 11:05

Morning Tea, Demonstrations, Poster Viewing | Exhibition Hall
Demonstrations at Booths 

10:40 – Mercedes-Benz Vans | Booth 50
Mercedes-Benz Vehicles & Electric Sprinter Launch

10:50 – Dedalus | Booth 30
amPHI Prehospital solution

Room Goldfields Theatre
11:05 – 11:40 The heart of it all: why leading with love offers hope for culture transformation

Jordan Emery, Chief Executive Officer, Ambulance Tasmania

11:40 – 12:20 Panel – Leadership Excellence

Facilitator: Clare Beech ASM, Senior Assistant Commissioner, Executive Director Clinical, NSW Ambulance

Panelists:

Anna Parry, Managing Director, Association of Ambulance Chief Executives
Brendon Brodie-Hall, Chief Emergency Officer, St John WA
Jordan Emery, Chief Executive Officer, Ambulance Tasmania

12:20 – 13:15

Lunch, Demonstrations, Poster Viewing | Exhibition Hall
Demonstrations at Booths 

12:30 – Corvanta | Booth 38
Enhancing operational efficiency with Corvanta’s Incident Response App

12:40 – Device Technologies | Booth 43 & 44
Critical care ventilation for CBRN casualties

12:50 – Stryker | Booth 49
Introducing the new LIFEPAK 35

13:00 – RAPP | Booth 37
Ventilation Makes a Difference!

Concurrent Sessions
Room Goldfields Theatre Courtyard Room 1 Courtyard Room 2
Session Chair Michael Georgiou, Director Regional and Clinical Operations, Ambulance Victoria Heather Miller, Acting Director Health and Safety, Ambulance Victoria Andrew Keenan, Director Patient Safety and Experience, Ambulance Victoria
13:15- 13:45 Thriving in Chaos: Antifragility and the Future of Paramedicine

A/Prof Tim Makrides, Executive Director, Clinical Service, Ambulance Tasmania

Paramedic Student Placements in rural First Nations Communities

A/Prof. Deb Duthie, Director of Indigenous Health, Faculty of Health
Dr Wayne Loudon, Discipline Lead, Paramedicine Program, Queensland University of Technology

The Paramedic Response to Error: An Approach in Paramedic Education

Stephanie Wraight, St John Western Australia

13:45 – 14:15 Implementation of a quality improvement program in SA Ambulance using the Evidence-based Practice for Improving Quality (EPIQ) approach

A/Prof Amy Keir, South Australia Ambulance

Ōritetanga Manapou Pilot: A Case Study

Yvonne Gemmell, Wellington Free Ambulance

Research agenda and priorities for Australasian paramedicine: a Delphi consensus study

A/Prof Paul Simpson, Paramedicine, Western Sydney University

14:15 – 14:45 Advancing Health Equity and Cultural Safety – Building Culturally Safe Ambulance Services to Close the Gap

Conor Fardon, Queensland Ambulance Service
Krystal Smith, Queensland Ambulance Service

Strengthening Operator Resilience through Simulation Training

Ole Paulsen, Founder of Sklls, Stavanger, Norway

20 years of out-of-hospital cardiac arrest in Victoria, Australia: Insights and opportunities

Emily Nehme, Research Governance Manager
Ambulance Victoria

14:45 – 15:15

Afternoon Tea, Demonstrations, Poster Viewing | Exhibition Hall
Demonstrations at Booths 

14:50 – Care Company | Back of Exhibition Hall
Emergency inflatable shelter and decontamination shower demo

15:00 – ZOLL | Booth 16 & 17
Real-time Clinical Feedback to Enhance Resuscitation Performance

International Collaboration and Advocacy
Room Goldfields Theatre
15:15 – 15:50 National St John Ambulance Service in Papua New Guinea

Matt Cannon, Chief Executive Officer, National St John Ambulance Service Papua New Guinea

15:50 – 16:25 Live from the Red Zone in Ukraine

Tenby Powell, Founder and Chair, Kiwi K.A.R.E (Kiwi Aid and Refugee Evacuation)

16:25 – 17:00 Lessons from the Frontlines: Medical Response in Post-Earthquake Turkey

Jessica Hickingbotham, Clinical Solution Manager, Belgravia eHealth

17:00 Close Day 1
19:30 – 23:00 Awards for Excellence Gala Dinner| Goldfields Theatre

Proudly supported by the Awards for Excellence Major Sponsor, SDSI

The most distinguished event on the CAA calendar, the CAA Awards for Excellence aim to recognise the hard and innovative work of member ambulance services from Australia, New Zealand and Papua New Guinea. The awards are designed to encourage innovation and to enable services to share their work and learn from each other.

Friday 16 August

08:30 – 17:00 Registration | Goldfields Theatre Foyer
Room Goldfields Theatre
09:00 – 09:05 Welcome to Day 2

Howard Wren, CAA Chair & Chief Officer, ACT Ambulance Service

Clinical Excellence
09:05 – 09:45 Multidisciplinary evolution of ambulance services

Dr Claire Bertenshaw, Deputy Medical Director, Queensland Ambulance Service

09:45 – 10:25 No NEWS is not good news

A/Prof Gayle Christie, Medical Director St John Western Australia

10:25 – 10:30 Platinum Sponsor Address, Stryker

Edward Barnes, Regional Marketing Director, Stryker

10:30 – 11:00

Morning Tea, Demonstrations, Poster Viewing | Exhibition Hall
Demonstrations at Booths 

10:35 – Hexagon | Booth 36
Next-gen emergency response with real-time coordination and data integration

10:45 – BMW Group | Booth 46
BMW iX5 Hydrogen & BMW Authority Vehicles.

Room Goldfields Theatre
11:00 – 11:40 Panel – Clinical Excellence

Facilitator: Dr Tony Smith, Medical Director, Hato Hone St John, Aotearoa, New Zealand

Panelists:

Dr Claire Bertenshaw, Deputy Medical Director, Queensland Ambulance Service
A/Prof Gayle Christie, Medical Director St John Western Australia
Dr Erica Kreismann, Executive Medical Director, Ambulance Tasmania
A/Prof David Anderson, Monash University of Paramedicine, Ambulance Victoria

Thought Leadership
11:40 – 12:20 Why focusing on rural health is everyone’s business?

Susi Tegen, Chief Executive, National Rural Health Alliance

12:20 – 13:00 Inclusive Leadership: The essential leadership capability

Dr Janet Smith, Program Specialist and Lead Facilitator, Women & Leadership Australia

13:00 – 13:45

Lunch, Demonstrations, Poster Viewing | Exhibition Hall
Demonstrations at Booths 

13:05 – Ambulance Victoria | Booth 18,19

13:15 – Laerdal | Booth 33
SimX: Enhancing EMS Training with Immersive VR

13:25 – Stryker | Booth 49
Xpedition

13:35 – Belgravia eHealth | Booth 47
Securely send your secondary triage referrals to Australian & New Zealand health providers. Increase accuracy, save time, provide better patient outcomes.

Concurrent Sessions
Room Goldfields Theatre Courtyard Room 1 Courtyard Room 2
Session Chair Ross Salathiel, Director Regional and Clinical Operations, Ambulance Victoria Vanessa Gorman, Director Regional and Clinical Operations, Ambulance Victoria Fiona Smeaton, Director Strategic Planning, Ambulance Victoria
13:45 – 14:15 The Use of Video Assisted Triage in Ambulance Victoria’s Secondary Triage Service to Enhance Clinical Assessment and Improve Emergency Ambulance Resource Allocation

Scott Clarke, Clinical Team Leader – Ambulance Victoria

Evolving Models of Coordination in Disaster Management

Stephen Zsombok ASM, Chief Operating Officer Queensland Ambulance Service

Rebuilding an Ambulance Service from the Ground Up: The Solomon Islands Experience

Michael Andrews, Chief Executive Officer, St John Ambulance, Solomon Islands

14:15 – 14:45 Service planning for NSW Ambulance Strategic Workforce and Infrastructure  Team (SWIFT) program

Bernard Coren, New South Wales Ambulance

Fire, Storm, Power – AV’s integrated approach to emergency management and business resilience

Justin Dunlop, Director of Emergency Management Ambulance Victoria

Sustainability in Ambulance Services

Dr Shohreh Majd, CAA Policy and Research Manager

14:45 – 15:15 Afternoon Tea, Demonstrations, Poster Viewing | Exhibition Hall
Future Approach to Disasters
Room Goldfields Theatre
15:15 – 15:45 Learnings and Leadership Through a Major Crisis

Dr Tony Smith, Medical Director, Hato Hone St John, Aotearoa, New Zealand
Chris Harrison, National Operations Manager – Hazardous Area Response, Hato Hone St John

15:45 – 16:15 Chemical, Biological, Radiological and Nuclear Preparedness

Erica van Ash, Phd Candidate, CBRN Health Systems and Security – Specialist Advisor

16:15 – 16:55 Panel – Future of Emergency Management

Facilitator: Rob Elliot, Chief Executive Officer, SA Ambulance Service

Panelists:

Dr Tony Smith, Medical Director, Hato Hone St John, Aotearoa, New Zealand
Erica van Ash, Phd Candidate, CBRN Emergency & Health Systems and Security – Specialist Advisor
Chris Harrison, National Operations Manager – Hazardous Area Response, Hato Hone St John
Justin Dunlop, Director Emergency Management, Emergency Management Unit, Ambulance Victoria

16:55 – 17:00 Welcome to the 2025 CAA Congress

Thank you and Congress Close

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