Director of QAS Wellbeing and more than 10 years as Director of the Queensland Ambulance Staff Support Services, known as “Priority One”.
Todd has spent 30 years working within first responder agencies, with the last 27 years within QAS. He is a registered Paramedic and registered psychotherapist with a demonstrated history of working within health and across various government sectors. Skilled in psychological trauma interventions, critical incident management, training, mental health, leadership development, cultural change, staff support programs & policy development. This year he has taken on a new challenge as the QAS Director of Wellbeing where he provides advice and strategic initiatives designed to prevent injury and promote staff wellbeing within the QAS.
Enhancing Psychological Resilience: What has the last 30 years told us about the future.
Psychological resilience in ambulance services is complex. There is no one single solution, program or initiative that has been shown to enhance psychological resilience in frontline ambulance roles. However, this does not mean that there is nothing that can be done.
This presentation takes a journey across 3 decades of understanding psychological resilience in frontline work. As a firefighter, then a Paramedic, then an ambulance staff counsellor, and now QAS Director of Wellbeing, Todd unpacks what he has learnt about psychological resilience from his lived and professional experience in these frontline roles.