CAA Sponsors & Exhibitors Manual

Thank you for participating in this year’s CAA Congress. Please review the following information to assist with your participation.

If you have questions or require assistance, please contact:

Venue

Adelaide Convention Centre
North Terrace, Adelaide, South Australia 5000
The exhibition is in Hall H

Key Contacts

Venue – Adelaide Convention Centre

Contact the venue for:

  • Custom Stand Authorisation (cc mail@conferencedesign.com.au when sending plans to the venue)
  • Food and beverage orders
  • General venue enquiries

Exhibition Supply Company – Adelaide Expo Hire

Contact the exhibition supply company for:

  • Exhibition booth and furniture
  • Fascia signage
  • Lighting & power
  • Ordering additional items for your stand such as signage, printed panels, audio visual, plants, and furniture
  • Custom stands

Freight Forwarder – GEL Events

Contact the freight forwarder for:

  • Freight handling services: Exhibitors are highly recommended to use GEL Events for freight handling.
  • Delivery and collection coordination: The Adelaide Convention Centre does not have onsite storage, and deliveries are only permitted on Tuesday, August 19, and collections on Thursday, August 21. GEL Events can manage deliveries and collections outside these dates.
  • Direct freight services: To and from Adelaide, with direct delivery to the Exhibition Hall at the Adelaide Convention Centre.

Exhibition Schedule

Build, Set-Up and Pack Down Times

Task Date & Time
Vehicle Move In Access Tue 19 Aug, 07:00-08:00
Custom Stand Build Tue 19 Aug, 08:00
Exhibitor Set-up Access Tue 19 Aug, 13:00
Exhibitor Set-up Completed By (including the removal of packing materials) Tue 19 Aug, 17:00
Exhibitor Pack Down Start Thu 21 Aug, 17:00
Exhibitor Pack Down Completed By Thu 21 Aug, 18:30
Custom Stand Pack Down Thu 21 Aug, 18:00
Vehicle Move Out Access Thu 21 Aug, 19:00-20:00

Exhibition Open Hours

Day Open Time
Wed 20 Aug 08:00 – 17:00
Thu 21 Aug 08:30 – 17:00

*Times may change – check the program page for updates.

When Arriving at the Venue

  • Go straight to your stand and begin setting up. Conference staff will deliver your name badges and an exhibitor pack to your stand.
  • Bring a high-vis vest as the venue requires one to be worn during bump-in if the stand build is still in progress.

Exhibition Package

The standard exhibition package includes:

  • 3m x 3m Galaxy booth
    • 3m height black frame with hanging fascia
    • 2.4m high white smooth wall panels
    • 2 x spotlights
    • 1 x fascia sign with your company name
    • 1 x Beaumont lockable counter
    • 1 x Findon bar table
    • 2 x Tranmere stools
    • 1 x waste paper bin
    • 1 x 4-amp power outlet
  • Two full registrations
  • A 50-word profile in the conference app
  • 1 x PDF for download in the conference app
  • Lead management software for use during the conference
  • An opt-in delegate list including first name, last name, organisation, state, and email address.

Important Deadlines

  • Fascia Sign Text – Tue 8 July 2025
  • Signage Artwork – Tue 8 July 2025
  • Furniture Orders – Tue 15 July 2025

Exhibition Booth

3 x 3 x 3H - hanging fascia furniture 2

Registrations

Register your representatives 90 – 60 days before the conference. Accommodation bookings can be made when registering. A registration is required to access the exhibition area.

Register via the link provided in your confirmation email.

  • Sponsors: Inclusions listed in your package. View Prospectus.
  • Exhibitors: Two full registrations per booth.
  • Additional registrations:
    • Full Registration: $1000
    • Day Pass: $500
  • Additional social function tickets:
    • CAA Welcome Reception: $85
    • CAA Awards for Excellence Gala Dinner: $220

Freight, Deliveries & Collections

Exhibitors and sponsors are responsible for all freight arrangements to and from the conference venue.

Deliveries

Late and missing deliveries are the main problem for sponsors and exhibitors when arriving onsite for a conference.

  • Deliveries will only be accepted from 08:00, Tue 19 Aug
  • Use the delivery label provided by the venue
  • Confirm directly with your courier that delivery has occurred before you arrive
  • Have your courier contact details, consignment number, and delivery date with you when you arrive onsite

Onsite Storage

  • Exhibitors cannot leave boxes and packing materials in the exhibition area during the conference
  • There is no onsite storage, so please make alternative arrangements for any excess items and materials

Collections

Your staff need to ensure all steps are completed before leaving the exhibition.

  • All goods must be collected on Thu 21 Aug
  • Pack and label all materials
  • Add your courier’s consignment note and/or number as required
  • Leave the items on your stand for collection by venue staff
  • Arrange for your courier to collect the items from the loading dock

Forklift Services

Forklift services are available via GEL Events. Please use the GEL events link above to get a quote for forklifting services.

Lead Management

The conference app provides an integrated lead capture feature, allowing exhibitors to scan attendee badges and collect contact details seamlessly.

For detailed instructions, refer to the Lead Management web page.

Marketing and Advertising

Refer to the prospectus to confirm the advertising and marketing benefits included with your package.

Logos

  • High resolution PNG or JPG
  • Due Date: On Booking
  • Upload via the Exhibitor Portal

Organisation Profiles

  • Due Date: On Booking
  • Upload via the Exhibitor Portal

We recommend including a contact email address, web address and phone number in your profile so customers can get in touch.

Push Notifications

Short alerts sent via the conference app (eligible sponsors only).

Include a brief message highlighting your booth, special offers, prize draws, session times, or key info delegates shouldn’t miss. Aim for concise, action-oriented language.

eSatchel Inserts – PDF

Inserts will be linked to the eSatchel section of the conference app.

  • Format: High-resolution, full-colour PDF
  • Orientation & Size: A4 portrait (210mm x 297mm)
  • File Size: Maximum 500KB
  • File Setup: No bleed or crop marks
  • Delivery: PDFs will be uploaded as received
  • Due Date: 30 days before the conference
  • Upload via the Exhibitor Portal

eSatchel Inserts – Video

Videos will be linked to the eSatchel section of the conference app.

  • Video Format: Vimeo or YouTube link
  • Due Date: 30 days before the conference
  • Upload via the Exhibitor Portal

Note: Please ensure your video is publicly viewable or set to unlisted so it can be accessed without restrictions.

Satchel Inserts

Please note that satchels inserts will not be offered for the conference.

This approach is intended to reduce waste and promote sustainability, while also encouraging delegates to engage directly with exhibitors. Attendees are invited to visit display booths to collect any materials or promotional items they may need.

Terms and Conditions

You can find the full sponsors and exhibitors Terms and Conditions on the sponsors and exhibitors opportunities page.

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